Telephone: 01244 403146
Hi there! My name is Lorraine Kingham and I have worked in the care sector for 26 years, starting out as a carer, working my way up to supervisor, then into management. Although a manager for over 19 years, I still enjoy being hands on, as it helps build a good relationship with my customers and their families.
I have worked for corporate companies and franchises and have grown the businesses successfully, both financially and in reputation. However, the personal touch can often get lost on the way. I wanted to put this right by opening my own company – Belgrave Care. Along with my dedicated team, the 50 years of experience between us has enabled us to hit the ground running and I cannot thank people enough for their support.
My person-centred focus has been my driving force and, with my good sense of humour, I always say “If I can make someone laugh it makes my day” and I’m always there to listen.
I am also a semi-professional vocalist – and like to paint in my spare time, as well as being an animal lover.
“I would like to wish Belgrave Care a very successful venture and can say that having dealt with the Director Lorraine Kingham for a number of years in the caring profession I can honestly say the care she provided was excellent.”
Sandra Barnes, Social Care Assessor, CWAC
Hello there! My name is Clare Owens and I am the Registered Manager for Belgrave Care.
I have worked within the health and social care industry since 1989 in various roles including hospitals, residential homes and in the community.
I have experience with a range of customer groups such as older adults, young people leaving care, adults with a learning disability and people who use mental health services.
I have experience across a wide range of roles including healthcare worker, supervisor, trainer, deputy manager and registered manager.
I strongly believe that learning and development never stops; no matter how long one has worked in a particular industry, there is always an opportunity to learn new things and share them with others to improve practice.
I believe that the starting point in fostering positive relationships with people is to be a good listener. Maintaining relationships means acting on your promises and going the extra mile to make sure each customer feels valued and listened to. This also applies to maintaining relationships with our valued care workers, without whom there would be no service. I am dedicated to ensuring that our care workers are supported and highly valued for the skilled job that they do.
Keeping customers safe, promoting their rights, choice, dignity and privacy lies at the very heart of everything I care about.
I look forward to supporting our valued customers and their families in the coming years.
I love animals and my interests also include current affairs, creative writing, reading and music.
Hi! I’m Jane Burgess and have more than 25 years’ experience working in public relations. I began my career as a journalist, working for North Wales Newspapers in Mold and the Liverpool Daily Post, and since then have worked in-house for several organisations, including two excellent housing associations, the Health and Safety Executive and General Medical Council.
I share the same vision as Lorraine and Clare, understanding people’s circumstances and doing what we can to help them stay more independent in their own homes. I believe that you never stop learning and I want to be part of a team that finds innovative ways of making a positive difference to people’s lives.
I’m a Member of the Chartered Institute of Public Relations and won a regional award in 2013 for a marketing campaign.
I am proud to be part of Belgrave Care as it has a great reputation for delivering an excellent service in a traditional way with staff who have years of experience.
As the company expands, I am looking forward to our office move in Chester, and to build on what is already a firm foundation.
I too, am an animal lover and am interested in current affairs, history, reading, writing and running.