Telephone: 01244 403146

ABOUT US

Lorraine Kingham, Director

Hi there! My name is Lorraine Kingham and I have worked in the care sector for 26 years, starting out as a carer, working my way up to supervisor, then into management. Although a manager for over 20 years, I still enjoy being hands on, as it helps build a good relationship with my customers and their families.

I have worked for corporate companies and franchises and have grown the businesses successfully, both financially and in reputation. However, the personal touch can often get lost on the way. I wanted to put this right by opening my own company – Belgrave Care. Along with my dedicated team, the 50 years of experience between us has enabled us to hit the ground running and I cannot thank people enough for their support.

My person-centred focus has been my driving force and, with my good sense of humour, I always say “If I can make someone laugh it makes my day” and I’m always there to listen.

I am also a semi-professional vocalist – and like to paint in my spare time, as well as being an animal lover.

Testimonial

“I would like to wish Belgrave Care a very successful venture and can say that having dealt with the Director Lorraine Kingham for a number of years in the caring profession I can honestly say the care she provided was excellent.”
Sandra Barnes, Social Care Assessor, CWAC

 

Jane Burgess, Care Manager

Hi! I’m Jane Burgess and since coming on board with Belgrave Care as a Carer and Communications Manager, I have never looked back. The company invests in its staff, encouraging them to develop their skills, so I was delighted to be given the trust and support to study for my NVQ5 in Care in Leadership for Health and Social Care.

This, in combination with several year’s work experience at the General Medical Council and Health & Safety Executive, has helped me to grow with the business, and to be given the opportunity to become Care Manager.

I have taken to this role wholeheartedly as I am so proud to work with a dedicated and enthusiastic Belgrave Care team. I truly believe that if we look after our staff they will look after our customers.

I share the same vision as Lorraine, understanding people’s circumstances and doing what we can to help them stay more independent in their own homes. Every customer is different with their own individual needs so person-centred care is at the heart of everything we do.

Belgrave Care is committed to delivering an excellent service in a traditional way with staff who know what they are doing. Our senior carers are doing a fantastic job of supporting everyone in the field.

Our office is well located at 13 Hoole Road, Chester, where we welcome anyone who has any enquiries about finding care for their relatives and loved ones, or for anyone who wants to join our friendly team of carers.

I too love animals and am interested in current affairs, history, reading, writing and running.

Jen Smith, Quality & Continuous Improvement Officer

Hi, I’m Jen and I have recently joined the Belgrave Care Team as a Quality & Continuous Improvement Officer. I have 15 years’ experience in banking and finance and am looking forward to applying my knowledge and skill of working in a heavily regulated environment to a new challenge learning about the care industry. I am forever asking questions, always trying to understand why we do things the way we do and looking for opportunities to add value and improve processes.

My five-year-old keeps me on my toes and has recently started school which has given me the time to take on this new role.

Clare Owens, Training Officer

Hello there! My name is Clare Owens and I am the Training Officer for Belgrave Care as well as being a Care Worker.

I have worked within the health and social care industry since 1989 in various roles including hospitals, residential homes and in the community.

I have experience with a range of customer groups such as older adults, young people leaving care, adults with a learning disability and people who use mental health services.

I have experience across a wide range of roles including healthcare worker, supervisor, trainer, deputy manager and registered manager.

I strongly believe that learning and development never stops; no matter how long one has worked in a particular industry, there is always an opportunity to learn new things and share them with others to improve practice.

I love animals and my interests also include current affairs, creative writing, reading and music.

Michelle Griffiths, Office Administrator

Hi there! My name’s Michelle and I am really happy to have joined the team at Belgrave Care as Office Administrator. I’ve spent the last 12+ years working in retail-based settings and have now decided to use the skills acquired there to move into this exciting role.

An excellent organiser and always wanting to go that extra mile, I feel I’ll be fitting in extremely well with the Belgrave Care team. I will be able to use my skills to ensure everyone’s day runs as smoothly as possible to continue giving the best levels of care they currently provide. I’ve known Lorraine for over 11 years now so I know just what level of professionalism is required by her. I am already enjoying being part of the team to keep Belgrave Care’s excellent reputation of ensuring the standard of care given goes above and beyond the “normal” level of expectations.

I have a little boy so my spare time is filled doing lots of exciting things to keep him entertained. He particularly likes going on our visits to Chester Zoo.

Celebrating our anniversary with new office

Belgrave Care has celebrated its first year in business by moving to a new office on Hoole Road, Chester.
Belgrave Care has hit the ground running with its customer-focused approach, delivering care in the traditional way, and is going from strength to strength. With an expanding client base, the firm is looking for more Care Workers.
Care Manager Clare Owens said: “We’re delighted with the response that we have received from our customers. We provide domiciliary care for people so that they can be more independent in their own homes. We’re now looking for more staff as we expand the business.”
Director Lorraine Kingham agreed, saying: “I cannot thank people enough for their support as we celebrate our first anniversary by moving to 13 Hoole Road. We have created a happy, supportive environment for our Care Workers and we welcome anyone wanting to start the New Year with a change of job to pop in and have an informal chat with us.
“We are looking for people to join our team who want to make a difference to people’s lives by being dedicated, caring, trustworthy and honest.”
Care Worker Libby Briggs said: “I have loved every minute of working for Belgrave Care. I had never worked in care before but with the training, support and mentoring, it’s a fabulous job, and the customers are lovely. The office team are brilliant and are always there for you when you need them, a very supportive team. I’m proud to say I won an award, after receiving positive feedback from customers. I wouldn’t work for another care company.”

Anyone interested in joining Belgrave Team can contact Jane Burgess by ringing 01244 403146 or emailing admin @ belgravecare.com

Belgrave Care Workers Libby Briggs (front), (from left to right) Sue Pierce, Angela Forshaw, Wiola Jelen and Patricia Rodrigues

Skills For Care Care Quality Commission UKHCA